New Zealand’s national carrier has topped the airline ratings for four years in a row, and now has been named the World’s Best Airline for 2017 according to the AirlineRatings.com Airline Excellence Awards.
Air NZ is being awarded for their record-breaking financial performance, in-flight innovations, operational safety, environmental leadership and motivation of its staff.
The AirlineRatings.com Awards program combines four major international industry and government audits, with another nine key criteria that include: fleet age, passenger review ratings, profitability, investment rating and key product offerings.
Editor-in-Chief Geoffrey Thomas said: “In our objective analysis Air New Zealand came out number one in virtually all of our audit criteria, which is an exceptional performance.”
Air New Zealand CEO Christopher Luxon says being recognised again by the industry is a hughe highlight for the team. “The past 12 months have been exceptional for Air New Zealand – we’ve continued to invest in a streamlined and refurbished fleet, launched three new international routes and rolled out improvements to the customer experience with enhanced inflight entertainment and a multi-million dollar lounge redevelopment programme.”
“Above all, the award is testament to the talented team of people who make Air New Zealand great by putting customers at the heart of everything we do.”
PS – Qantas came in second! Praised for the financial turnaround and high approval rating of their A330 lie-flat beds. Virgin Australia also won ‘Best Business Class’.